This is from my personal experience. As I am from Singapore, therefore the Expedia is the Singapore website which might have the difference if you are using the US website and the currency is in Singapore Dollars, SG$.
As I am preparing my backpacking trip in Asia, in June -July 2016. I was doing some research online for the hotel that I would like to stay. Previously, I used to book my hotels through Agoda as I felt that the interface is more friendly and clearer.
But as I am doing my research for my hotel in Thailand, BKK. I was surprised to know that Expedia, provides the following scheme.
After doing extensive research on the various hotels, I had decided to book the GAAM Hotel in Bangkok for 2 nights for my trip. I went to check through all the various hotel booking website.
Finally, Expedia was able to provide me with the best value for money aka cheapest price.
My 2 nights stay in GAAM Hotel for their Asteroids Queen room from Expedia would cost me SG$90.32, SG$45.16/night after I used my AMEX Credit Card to get an additional 10% discount.
The next day as I was trying my luck around various hotel booking website to see if I am able to get a cheaper price on my GAAM Hotel from Expedia, I chance upon Agoda whereby they had lowered the price of the room for 2 nights to SG$82.88, SG$41.22/night.
Expedia-review
Therefore, I went to Expedia – Best Price Guarantee to lodge a claim on the difference and to see if this is a SCAM or LEGIT?
I have read up a lot of reviews, some claiming that the Expedia – Best Price Guarantee is a SCAM, but there is some that mentioned that they have received their claims. So, I know I have to try it out and to share with my friends.
I submitted my online application with the screenshot of the Agoda final price in the morning at around 11.40am. I also received an auto-generated email from Expedia mentioning that they would aim to reply me within 48 hours.
Expedia-review-Agoda
To my surprise, at 7 pm, I received an email from Expedia regarding my claims.
Expedia-review-email
Expedia has accepted my Best Price Guarantee and has processed my refund for SG$14.88, which is 2 times the difference as promised in their advertisement.
Expedia-booking
This has brought the total cost for 2 nights to be SG$75.44, instead of SG$90.32, which is a saving of SG$14.88. I would also be sharing some terms and conditions that you need to look out for when using the Expedia – Best Price Guarantee, in my next post.
CLICK HERE for 6 tips while using Expedia Best Price Guarantee
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Surely, just as before I came across one of the best part of information in the internet. I I’ve truly just added this site and comeback in the future. I seemed to be overwhelmed and impressed. It is always cool to stay an online site something like this.
Thank you for sharing this great webpage.|
Spot on with this write-up, I really believe thius amazing site needs much
mor attention. I’ll probably be back again to see more, thanks for the advice!
Sounds great. I usually book from Expedia but I have never claimed the best price. I might do it later, if you get a response, I hope I will get too.
You should try it! Recently, I booked from Expedia, and they did not reply me within 48-hours, and I called them to check on the status. Once they credit the money back to my credit card, I would be sharing the experience again! Hooray to affordable traveling.
You can also read this post for more secret tips: http://bernardthetraveller.com/secret-on-affordable-travel/
I have not heard of this scheme before, but like you, I would have been skeptical at best. Unlike you I don’t have the patience to really follow through either, so I think Expedia probably counts on people being more like me and less like you, so they win both ways!
You should totally try it!
Wow never realized this existed i will be checking out expedia for bookings now
This is good to know. I have always wondered if this really works. I am happy you carried out the experiment. Thanks.
This is interesting! I didn’t know about Expedia’s Best Price Guarantee. Good to know they follow through, and now you have $14 to spend on Thai food!
Yes. Hahaha can have Thai Green Curry
You have amazing information right here.|
Love all your points tips!!! I should really look into doing this. I think it saves you more time and money!
Thanks really practical. Will certainly share website with my buddies.
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Great information, Thanks for doing the math!